Tel: 01453 834477 / 835414
Departing from Bristol Temple Meads, Yatton, Weston-super-Mare, & Taunton
Departing from Bristol Temple Meads, Bath Spa, Trowbridge, Westbury & Taunton
Our last Torbay Express of summer 2019 ran like clockwork on Sunday, 8 September and even the weather was on our side; as despite the dark clouds lurking overhead the rain stayed away and it was warm.
Unfortunately the end of last week (9 August 2019) proved to be a problematic time for us! Not only did the steam locomotive scheduled to haul the Torbay Express on Sunday, 11 August (No. 60009 'Union of South Africa') fail its Fitness To Run (FTR) test prior to being moved from Southall to Bristol because of leaky boiler pipes, BUT also our website went down - never a good thing at any time, but as far as we were concerned the timing couldn't have been worse!
Friday afternoon and evening saw 'all hands on deck' in the Booking Office to contact every passenger by phone and/or email to let them know what had happened. Where possible people are transferring to one of the other dates, with discount or having full refunds, and we are currently in the process of actioning these.
We would like to thank everyone for their understanding and patience.
We are waiting for the confirmed times of Sunday's Torbay Express (11 August) to arrive from Network Rail. As soon as they reach us we will post the Boarding Passes to passengers by First Class mail.
Photo courtesy of Robert Sherwood.
We have just received the confirmed timings for the first Torbay Express of this summer, so the Boarding Passes will be posted by First Class mail to passengers tomorrow.
The website has been updated to show the confirmed timings for Sunday, not for the rest of the season, as these are still awaited.
it is now less than a week until the first Torbay Express of this summer and final preparations are almost complete. The stewards' green shirts have been taken out of storage and are pressed and ready to go. We are just waiting for the confirmed timings to arrive from Network Rail and then we will be able to post the Boarding Passes to all the passengers who are waiting for them.
It is now only 17 days until the first Torbay Express of this summer. We are getting excited!
There are just a few seats left on the train.
Photo courtesy of Paul Blowfield.
We are delighted to announce that the charity raffles aboard this year's Torbay Express trains raised the amazing sum of £2,641.33 for our charity of the year Above and Beyond We are very grateful to everyone who has been involved in the raffles, our fabulous volunteer Stewards who sold the raffle tickets and also all our lovely passengers who bought them.
Above and beyond raises funds to help Bristol city centre hospitals provide more than the NHS can. This includes creating welcoming environments, funding innovative research, supporting staff training and development, and providing state of the art equipment.
The hospitals supported include:
Bristol Royal Infirmary Bristol Haematology & Oncology Centre Bristol Heart Institute
St Michael's Hospital Bristol Royal Hospital for Children Bristol Eye Hospital
Bristol Dental Hospital South Bristol Community Hospital Central Health Clinic
On Wednesday 4th October 2017 three of our wonderful Stewards, John, Lesley and Keith, visited the Above and Beyond charity offices to present a cheque for the donation raised through the on-board raffles on this seasons Torbay Express. They were warmly welcomed by Catherine, the fundraising co-ordinator, and were given a brief tour of the three hospitals supported to directly see where the donation will be of benefit. They found the tour very interesting and informative and Above and Beyond were delighted with the amount raised and thanked everyone involved.
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