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The latest news from the Torbay Express


Problems!
Problems!

Unfortunately the end of last week (9 August 2019) proved to be a problematic time for us! Not only did the steam locomotive scheduled to haul the Torbay Express on Sunday, 11 August (No. 60009 'Union of South Africa') fail its Fitness To Run (FTR) test prior to being moved from Southall to Bristol because of leaky boiler pipes, BUT also our website went down - never a good thing at any time, but as far as we were concerned the timing couldn't have been worse!

 

Friday afternoon and evening saw 'all hands on deck' in the Booking Office to contact every passenger by phone and/or email to let them know what had happened. Where possible people are transferring to one of the other dates, with discount or having full refunds, and we are currently in the process of actioning these. 

 

We would like to thank everyone for their understanding and patience. 


Confirmed Timings now received for Sunday 11 August
Confirmed Timings now received for Sunday 11 August

We have now received the confirmed timings for Sunday's train from Network Rail, so the Boarding Passes will be posted to passengers by first class mail this afternoon.

Please note that these are CONFIRMED TIMINGS for Sunday 11 August only, not for other dates.

 

WESTON SUPER MARE ROUTE
CONFIRMED FOR 11 AUGUST

Joining Station

Depart

Arrive

Bristol Temple Meads

09:10

20:15

Yatton09:2519:55
Weston-super-Mare
09:40
19:35

Taunton

10:40

18:30





Arrive
Depart

Paignton

12.00

17:15

Kingswear for Dartmouth

12:35

16:45

Image courtesy of Colin Campbell.


Waiting for Confirmed Timings
Waiting for Confirmed Timings

We are waiting for the confirmed times of Sunday's Torbay Express (11 August) to arrive from Network Rail. As soon as they reach us we will post the Boarding Passes to passengers by First Class mail.

 

Photo courtesy of Robert Sherwood.


Kingswear Castle
Kingswear Castle

This year there has been a change of arrangements for Torbay Express passengers wishing to take a harbour cruise on  the River Dart aboard paddle steamer Kingswear Castle - the last remaining coal-fired paddle steamer in operation in the UK today - Places no longer need to be booked in advance, but instead there will be a discount of 20% when they present their Torbay Express Boarding Passes at the Booking Kiosk on the Dartmouth side of the river  (N.B. Limited availability on a first come first served basis). 


FINAL COUNTDOWN - TIMINGS NOW RECEIVED
FINAL COUNTDOWN - TIMINGS NOW RECEIVED

We have just received the confirmed timings for the first Torbay Express of this summer, so the Boarding Passes will be posted by First Class  mail to passengers tomorrow.

 

The website has been updated to show the confirmed timings for Sunday, not for the rest of the season, as these are still awaited.


Final Countdown
Final Countdown

it is now less than a week until the first Torbay Express of this summer and final preparations are almost complete. The stewards' green shirts have been taken out of storage and are pressed and ready to go. We are just waiting for the confirmed timings to arrive from Network Rail and then we will be able to post the Boarding Passes to all the passengers who are waiting for them.


Counting Down
Counting Down

It is now only 17 days until the first Torbay Express of this summer. We are getting excited!


The Countdown begins!
The Countdown begins!

It is only eight weeks today until the first Torbay Express of Summer 2019 on Sunday 28 July. Have you booked your seats yet?

 

Image of No 6233 Duchess of Sutherland courtesy of JP Media.


2019 TripAdvisor Certificate of Excellence
2019 TripAdvisor Certificate of Excellence

We are absolutely delighted to be able to announce that Torbay Express has once been awarded a TripAdvisor Certificate of Excellence. We are thrilled to receive this accolade once again and would like to thank everyone who took the time and trouble to post comments about their experience aboard our trains.


Early Booking Discount Finishes Today
Early Booking Discount Finishes Today

The early booking discount of 5% off the first two Torbay Express trains of summer 2019 (28 July via Bath Spa & 11 August via Weston-super-Mare) finishes tonight (30 April). Have you booked your seats yet? Don't miss out - book your seats now!


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